Business Process Outsourcing

LABARUM’S WORLD CLASS OFFSHORE BUSINESS PROCESS OUTSOURCING

Features

We at Labarum Research not only work for our Inhouse projects (Voice) but also do outsource them to the starters who want to start their own firm by assisting them with the same values which we are following.

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OUTBOUND AND INBOUND CALL SERVICES

The call center outsourcing service helps the client in several ways to progress and cherish their business among the competitors.

LEAD GENERATION

We gather information of the customers (customer profile) and create an interest into the business products or services. Lead Generations are offererd through various means.

TELEMARKETING

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CHAT SUPPORT

We offer a 24/7 chat support to our customers regarding any issues with the customer and provide World class services to all of them.

HELP DESK

We have agents who assists, guides, trouble shoots and offers solutions to computer problems and IT related products. We supply the users with vital information on computer issues.

TECHNICAL TROUBLESHOOTING

We also repair or advice service provided to the customers over phone for their IT related issues. Our role of tech support has expanded to include telesales.

DATA CAPTURING

Data Capture is Labarum's core business. At Labarum we manually Capture and Verify all Data. Labarum makes outsourcing a stress free experience.

EMAIL SUPPORT

We make the service offered to our clients who are hesitant to speak over the phone hassle free by providing 24/7 email support.

Social Marketing

Social marketing is the use of commercial marketing principles and techniques to improve the welfare of people and the physical, social and economic environment in which they live. It is a carefully planned, long-term approach to changing human behavior.

The Key people in Labarum Research :

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Graduated from “The Institute of Electronics and Telecommunication Engineers” in terms of Information Technology. Had been serving major MNC Organisations such as Accenture India, I Research Services Pvt.Ltd and Core mind Research Pvt.Ltd . He had been a contribution to these organisations in the roles of Analytics Associate, Programmer and Junior Programmer.

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Graduated from “ Sathyabama Institute of Science and Technology” in terms of Electricals and Electronics Engineering . Had been serving major MNC organisations such as Intralogic Technologies and AOL . He had been a contribution to these organizations in the roles of Senior Project Manager , Sales Management , Quality Assurance , Training and Development.

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